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ORDER PRINTS WITH OUR DIRECT-TO-PRINT TOOL
Print ordering has never been easier than with our Direct-to-Print platform. If you already have a digital image and a sense of your ordering needs, follow these steps to order and receive volume discounts on duplicates.
1. UPLOAD your jpeg or tiff files.
2. SIZE & CROP your images.
3. SELECT PAPER TYPE OR CANVAS
4. REVIEW & SUBMIT ORDER
Need something more custom? Head over to our Custom Printing page for more information or make an appointment with us.
Your Uploaded Files
You have not uploaded any images yet. Please use the upload tool above to get started.
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Start Here
Fill out these fields & upload your image. Next, you'll craft your very own piece of art.
Here, you can mass apply selections to your images, and quickly add them all to your shopping cart. The selections you make here can be applied to all of your selected images, which you can then add to your shopping cart -- all at once.
How to Select Images
You can either use the "Select All Images" button below, or select/deselect images one by one. Every image has a checkbox, located in the upper right corner, as seen below:
Trusted Art Seller
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
DEFECTIVE PRINTS: If you receive a defective or damaged print, please contact us within 7 business days of the delivery of your order and will replace the defective item(s) at no cost to you. We require either photo documentation of the damaged items or the items returned to us for a refund. Please Note: We are unable to replace a print if the issue is a direct result of the file submitted with your order. We highly recommend ordering test prints prior to placing an order for larger prints (or for a large quantity of prints). This helps to ensure you get the final print you are expecting, and that you are satisfied with the paper or canvas type you chose for your order. That being acknowledged, we will always replace items with issues resulting from defective materials and/or workmanship. If you have any concerns please contact us. SHIPPING DAMAGE: If your order is damaged in transit we will replace the order and process any shipper damage claims. We ask that you provide digital photographs that clearly show the damage to the packaging and contents within 7 days of delivery. We will replace the order upon receipt the photographic verification of damage. In certain instances, the shipping agent may request to visually inspect the damaged packaging and contents. Please be sure to retain the items and their packaging until you are notified that they are no longer needed. ORDER CHANGES & CANCELLATIONS: Please let us know ASAP (by emailing studio@candelafineart.com or call 510-227-8334) to request a change or cancellation of your order. We can only guarantee a chance or cancellation if your request is submitted to us after 1 hour after you receive your Order Confirmation email. REFUNDS for cancelled orders are subject to a 4% transaction fee (this is because of the non-refundable transaction fee our e-commerce website charges us for orders placed through the website).
Verified Secure Website with Safe Checkout
This website provides a secure checkout with SSL encryption.
Verified Archival Materials Used
The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Description from Merchant:
We are an accredited Hahnemuhle Certified Studio for Digital Imaging. We use only genuine Canon or Piezography inks. We offer a curated selection of fine art and photo papers from Hahnemuhle, Epson, and Canson that have excellent print longevity performance.