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SHIPPING POLICIES

PRINT ONLY SHIPPING:
2-7 business days in transit depending on distance. EXCLUDES any order with canvas wraps, print mounting, framing, matting, facemounting, metal prints, or any other rigid media. Orders over $500 may incur extra freight costs. (We will contact you with shipping and freight options). 

STANDARD - MOUNTED PRINTS/FRAMES/CANVAS:
Rate calculated based on product and size. 2-7 business day transit depending on distance. Orders over $500 may incur extra freight costs. (We will contact you with shipping and freight options). 

ALASKA, HAWAII AND INTERNATIONAL ORDERS:
Shipping billed at cost for all orders destined for addresses outside of the continental USA. 

OVERSIZE PACKAGES:
Any mounted prints or rigid media (framed prints, mounted prints, canvas wrap prints, etc) over 30" x 40" will require an oversize packing/crating fee which will be billed separately after your order is submitted. If you choose curbside pickup, oversize fees do not apply. 

ADDITIONAL INFORMATION:
Shipper (Candela Fine Art Printing) is not responsible for duties, fees, or taxes required for international shipping.

SHIPPING QUOTE:
Due to the unpredictable costs associated with larger orders and international shipping, we charge actual shipping costs in several instances: 

  • International Orders
  • Orders shipping to Alaska or Hawaii
  • Bulk Orders
  • Large format rigid/framed prints, canvas wraps, metal prints.

In order to get your order more quickly into production, please email studio@candelafineart.com or call 510-227-8334 to request a quote before ordering.

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